PlanItMetro

The latest survey of Metrobus riders is a gold mine of information about who our bus riders are, why they travel, and more. Here are the answers to just three questions:

Who’s on the Bus on 16th St. NW? Metro planners and DC residents alike have advocated for a possible bus lane on 16th St. NW, where Metrobuses carry over 50% of the people, are scheduled for about every two minutes, and are frequently bunched and overcrowded. The survey can tell us what kinds of riders use that corridor – giving us clues to what kind of new riders a bus lane might attract.

Survey says:

• Three quarters of S-Line (S1, S2, S4, and S9 combined) riders live in D.C., while the rest hail primarily from Montgomery County
• S-Line riders are younger and more affluent, than the system-wide average for bus riders.
• They are slightly more likely to be car-free and employed by the federal government, but the difference is very small.

Read more…

Join Metro’s New “Amplify” Customer Community

Would you like to gain insight into Metro’s direction and help shape new initiatives? Are you looking for an opportunity to share your rider experiences and make a difference in how Metro responds to issues that face you and your fellow riders?

Join Amplify, Metro’s first-ever Customer Community and newest tool for engaging customers like you in day-to-day decision making.  The Amplify community will include everyday customers who ride Metro’s Bus, Rail and MetroAccess services, as well as the Riders’ Advisory Council members and transit professionals.

Amplify community members will be provided a forum for on-going engagement with fellow riders and Metro staff through online surveys, discussions and polls. Community members will also receive regular updates on news and events.

Visit amplifybymetro.com to apply to be an Amplify community member and help shape our region’s public transit service now and into the future.