Posts Tagged ‘feedback’

Help Your Community by Joining Ours

October 15th, 2015 Comments off

Join Metro’s New “Amplify” Customer Community

metro_amplify_negative_80715Would you like to gain insight into Metro’s direction and help shape new initiatives? Are you looking for an opportunity to share your rider experiences and make a difference in how Metro responds to issues that face you and your fellow riders?

Join Amplify, Metro’s first-ever Customer Community and newest tool for engaging customers like you in day-to-day decision making.  The Amplify community will include everyday customers who ride Metro’s Bus, Rail and MetroAccess services, as well as the Riders’ Advisory Council members and transit professionals.

Amplify community members will be provided a forum for on-going engagement with fellow riders and Metro staff through online surveys, discussions and polls. Community members will also receive regular updates on news and events.

Visit amplifybymetro.com to apply to be an Amplify community member and help shape our region’s public transit service now and into the future.

Please Give Us Feedback on Next Year’s Budget

April 2nd, 2015 9 comments

We’re not raising fares or cutting service in next year’s budget, but we are still proposing some changes – and we’d love to hear from you.

Take SurveyTo balance Metro’s budget for the coming year, the District of Columbia, Maryland and Virginia governments have pledged to increase their funding for Metro, while Metro continues to take actions to cut costs and operate more efficiently. We are still considering the following options that may impact you:

  • Increase the daily parking fee at Minnesota Ave. station to the same price as all other Metro parking facilities in the District ($4.60).
  • Extend the hours we collect parking fees at Metrorail stations by one hour in both the morning and evening on weekdays.
  • Eliminate the TransitLink Card (TLC) pass – one of the few remaining paper farecard products in the Metrorail system.

We need to hear from you – tell us how these proposals would affect you:

  • TAKE AN ONLINE SURVEYComplete the survey to provide your feedback before 9:00 a.m. on Monday, April 13.
  • ATTEND THE PUBLIC HEARING on Tuesday, April 7 at 6:30 p.m. (Information session at 6:00 p.m.).  Register to speak by emailing speak@wmata.com.

Metro Headquarters (Jackson Graham Building) 600 5th St NW, Washington DC 20001

Take Metrorail: Gallery Place or Judiciary Sq

Take Metrobus: 70, 74, 79, 80, D6,  P6,  X2, X9

The public hearing location is wheelchair accessible. For accommodations for people with disabilities, call (202) 962-2511. For language assistance, such as an interpreter or information in another language, please call 202-962-2582 at least 48 hours prior to the public hearing date.

 Public comments will be considered by the WMATA Board of Directors when adopting the final Fiscal Year 2016 budget plan.