PlanItMetro

The first round of MindMixer questions for Momentum: The Next Generation of Metro closed on October 26^th. 370 people joined the conversation and posted over 90 ideas, 300 comments, and 1,600 votes. There were 4,300 visits to the site, of which 63% were unique visits. There were almost 24,000 page views and visitors stayed on the site for an average of five and a half minutes. The response was terrific and we’re excited to continue the conversation and new questions are currently on the site.

Who Commented

Mind Mixer responses by zipcode. Click for larger version.

Your fellow Metro riders who joined the conversation came from across the region.Below is a map of the number of participants by zip code.Participants ranged from 18 to over 65, with an average age of 36.5. 70% of participants were men.As our ridership is much more evenly split, we’d love to hear from more women, so please don’t be shy!Guys – please tell your female colleagues, friends, and family about the site and encourage them to comment.This month we are advertising on buses and in multiple English and non-English newspapers to further engage our riders, so keep an eye out.

What We Heard

We have compiled a summary of the vote tally from each first round question, as well as a summary of the themes of the comments within each question. The major takeaways for Metro were that our riders have a lot of interesting, creative ideas for small, short-term improvements to their daily ride, many of which could be inexpensive. Additionally, there is a desire for large infrastructure projects to expand the system, connect communities, and increase the capacity in the system core. We also noticed a need for a Metro 101 to better explain the basics of how Metro operates, as well as the pros and cons of ideas and concepts. Stay tuned to PlanItMetro for posts tagged as Metro 101.

Overall, the major themes we heard were:

• Safety—repair and relieve crowding
• Address core crowding first
  • More train frequency
  • Bus priority
  • Station entrances; faregates
• More information
• Integrate and connect other services, communities
• Funding—long-term source

Are you eager to tell us what needs to happen to make bus service more predictable and make your trip faster?

Do you have a great idea to help move more passengers through heavily-traveled stations in Washington and Arlington?

Do you sit in traffic and think, if only there were a fast, quick, comfortable transit option, life would be so much better?

Have you noticed a great concept or idea in another city’s transit system that Metro should implement?

If the answer to any of these questions is “Yes!” then please join the conversation about the future of your transit system at Momentum: The Next Generation of Metro.  We are using asking the public about how we can better serve their needs, and among other ways we are hosting questions at wmata.mindmixer.com!

Data recently released by the Census Bureau show that more commuters are using public transportation than ten years ago, and that transit use has been growing faster than the workforce. Transit’s share of commuters rose from 14.6% in 2000 to 19.4% in 2011. The growth can be chalked up to all transit operators in the region, and it is an encouraging sign that transit’s role supporting the economy has been increasing. Nearly all jurisdictions in WMATA’s Compact area experienced a growth in public transportation usage.

Public transit's share of commuting has grown in the last decade across nearly all jurisdictions in the WMATA Compact area, the latest Census data show.

Transit’s growth in the region highlights the need for us, our partners, and the public to start talking strategically about Metro’s future. Not only are more people taking transit, but more people are choosing to make the Washington region their workplace and home. How can Metro best accommodate growing ridership?  Join the online conversation at Momentum to express your thoughts on these and other questions. Over the next few months we will post questions, conduct polls, and ask you to prioritize various elements of the plan. Your input matters, and we’re listening.

In the coming months, we’ll be releasing what we learned about our rail ridership through the 2012 Metrorail Ridership Survey.These findings from the Census will help put the survey results in context.

The table below shows the change in number of workers for whom means of transportation work is determined, and their transit mode share, between the 2000 Census and 2011 1-Year American Community Survey.

These numbers describe commuters’ “primary” mode of transportation to work. The American Community Survey figures are estimates based on sampling, and are accompanied by statistical margins of error (not shown here).

* Note: For sampling size reasons, the American Community Survey does not publish 1-year statistics for Falls Church City and Fairfax City. This post shows 5-year 2005-2009 ACS statistics for those two jurisdictions.

MindMixer, our online community engagement tool, has been live for more than two weeks. We started the conversation to gather your thoughts on some of the key questions facing Metro and the region in the future, such as:

• What do you think our priorities should be for future infrastructure investments?
• What areas should be better connected by transit?
• What concepts that work in other cities should we use here?

Response has been high, the discourse has been positive, and several great ideas have been proposed!  For example, some of the ideas include:focus expansion and development in the core before any end of line expansion; develop an all inclusive mobile application for next bus, schedules, SmarTrip^® balance, and alerts; and add mezzanines, improved signage, and stairs to our stations.

As of of October 15^th, there were 325 active participants who have cast 1,300 votes to our survey questions, posted 375 comments, and have generated 66 ideas.  The site has been visited 2,900 times, with nearly 2,000 by unique individuals.  The next set of questions is slated to go live on October 27, so please check back next week and invite your colleagues, friends, and family too. We’re listening!