PlanItMetro

The strongest growth in ridership for Metrorail is coming from the inner jurisdictions of the District of Columbia, Arlington, and Alexandria. In these areas, home to 43% of all rail riders, ridership has grown twice as fast as the system as a whole.

Our 2012 Metrorail Passenger Survey can tell us where rail riders live, which is a key input for determining how Metro is funded by our regional partners. But it also gives us insight into where Metro’s growth markets are and how Metro’s ridership is evolving. Overall, rail ridership in the 2012 survey increased three percent since our prior passenger survey in 2007 – but where do our new riders live?

Where do Metrorail riders live? Ridership growth has been strongest among residents in inner jurisdictions, and has been holding steady in outer jurisdictions.

Metro is the nation’s most accessible large transit system. All 86 Metrorail stations have elevators and the new 7000-series rail cars are designed to maximize accessibility. Metrobus operates 1,100 fully accessible buses, most of which are low-floor and ramp-equipped and all of which have automated stop announcements. Numerous other changes have been made by Metro to maximize usability so that many customers with disabilities are able to use Metrobus and Metrorail for some of their travel. However, inadequacies such as the lack of curb cuts, sidewalks and traffic signals impact disabled customers’ ability to use Metrorail and Metrobus. MetroAccess serves these trips and others and presently provides about two million trips per year.

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