Grand Opening: College Park Bike & Ride

May 14th, 2012

Metro will hold the grand opening event to launch its first “Bike & Ride” tomorrow – Tuesday, May 15 at 10:00am at the College Park-U of MD Metrorail station.  You are invited to join us that morning, where you can hear a few words from some elected officials and Metro leaders, take a few photos, and tour the facility.

Ready to get started? Sign up now for a $20 BikeLink card, read the brochure, and you’re on your way to secure bike parking.

Already tried out the facility? This first Bike & Ride is a pilot project to try a new kind of bike parking, so let us know what you think!  With the facility, Metro hopes to attract more bike commuters to rail by offering customers convenient, flexible, and secure bike parking.  Metro’s Parking Office will operate the facility, with help from BikeLink.  Metro hopes to learn from the design and continue to expand commuters’ access options as part of the Pedestrian and Bicycle Element of the Capital Investment Program. So, let BikeLink and us know what you think of the facility!

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  1. Reese
    May 29th, 2012 at 10:42 | #1

    I tried to go to the Bike & Ride for the first time today and it had a “network” problem and could not let anyone in or out. Very disappointing! I hope my bike is still there when I get back – not happy with this at all! No back-up – no person to intervene? Not a good start to this program.

  2. Justin
    May 29th, 2012 at 10:52 | #2

    @Reese Sorry you had troubles this morning – we are looking into it now, and will get back to you shortly.

  3. Justin
    May 30th, 2012 at 09:53 | #3

    @Reese Glad the folks at BikeLink were able to resolve the problem you experienced and contact you yesterday. Luckily, the network problem did not affect users who had already completed their first-time ID check. The kiosk is back up and running as of yesterday mid-morning, and should be ready for you to complete your ID check the next time you visit the Bike and Ride.

    In the future, you (and all users) can reach BikeLink at their 24/7 user support line (1-888-540-0546) or BikeLink has on-call staff for remote and on site user support as needed.

    Thanks for bearing with us, and thanks for trying out the new facility!

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