We Heard You! MyTripTime Provides Personalized Information On Your Metrorail Trips
July 28th, 2016
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Starting Wednesday, July 27th, Metrorail customers can see their own, personal on-time score for trips that they’ve taken over the past 90 days by logging into the SmarTrip website.
Metro has a long history of reporting system-wide performance via our quarterly Vital Signs reports. However, our customers often say that this information doesn’t resonate with their own experience because it averages things out across all operating hours and all stations.
Customers: we heard you! MyTripTime reports your own, personal on-time score based on every trip that you’ve taken over the past 90 days.
Screenshot of MyTripTime, from smartrip.wmata.com
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