PlanItMetro

 The 2014 Metrobus Survey will commence on March 18, 2014. This survey will take place during Spring and Fall of 2014 covering every Metrobus route, in all jurisdictions.  If you receive a survey, please fill it out on paper or online. If you have any questions, please ask the surveyor, or feel free to call the toll free number on the survey.

The primary purpose of the survey is to gather data to support operating and planning activities and for calculating jurisdictional subsidy allocations.  The survey is also being conducted to meet Federal Transit Administration’s Title VI regulations.  Metro reports ridership coming from each of the eight jurisdictions in the Metro service area, and the survey provides the most scientific approach to estimate ridership by jurisdiction.

Additionally, we are asking about employer-related transit benefits received by our riders.   The 2014 survey differentiates between fully subsidized and partially subsidized riders, expanding our understanding of how our riders make decisions related to fares.

Our 2012 Metrorail Survey raised a lot of questions that we answered here on PlanItMetro.  We’ve pasted those questions and answers here, as they should be helpful during this year’s Metrobus Survey, as well as some 2014 Metrobus Survey-specific questions.

The last full survey of Metrobus ridership was conducted in 2008.

Feel free to ask any additional questions that we’ve missed in the comments section below and we will try to respond as best we can.

Frequently Asked Questions:

Q: The survey started on March 18, but I haven’t received a form yet.  When will you survey my bus route?

A: This survey uses statistical methods to capture a representative sample of our ridership.  On a given day, survey forms are being given out on selected bus routes.  To ensure that the survey remains statistically representative, we do not disclose the survey schedule to the public. Read more…