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Paul S. Sarbanes Silver Spring Transit Center Opening September 20th

September 16th, 2015 4 comments

The Paul S. Sarbanes Silver Spring Transit Center will open on Sunday, September 20th. After many of years of anticipation, Metrobus, Ride On, and Shuttle-UM are ready to start operations.

Situated next to the Silver Spring Metrorail Station, MARC train station, and Metropolitan Branch Trail, the Silver Spring Transit Center serves as Montgomery County’s multimodal transportation hub. Eventually, the Purple Line Light Rail will also serve the Silver Spring Transit Center.

The Silver Spring Transit Center will replace on-street bus stops with 3 stories of bus bays, taxis, a kiss and ride, and public restrooms. With two separate levels dedicated to bus operations and over 125 buses per hour expected during peak periods, Metrobus operations have been busy preparing for the big day. We got a chance to take a tour and share a few photos.  Click on any photo for a larger version.

The following Metrobus routes will have stops inside the transit center. See the directory below to prepare yourself for the opening of the Paul S. Sarbanes Silver Spring Transit Center. Read more…

Categories: In The News Tags: , ,

Metrobus is Collecting Your Input for Annual Bus Service Adjustments

September 15th, 2015 3 comments

Time is running out to provide your input on proposed Metrobus changes.

Every year, Metrobus planners propose service changes to maintain a Bus State of Good Operations (SOGO). This year’s official public participation period went live on Saturday, August 15 and will close at 5:00pm on Wednesday, September 23.  That’s less than two weeks away!

Halfway through the public comment period, we thought we would give you sense of the process so far.

  • More than 3,000 online surveys have been completed.  Two-thirds of these returns are from direct email outreach to customers using affected routes. If you are interested in receiving invitations to similar online surveys in the future, please register your SmarTrip card.

    Bus SOGO outreach 2015

    Bus SOGO outreach 2015

  • With more than 20 outreach events completed or scheduled, we are collecting feedback by going straight to the customer.  Metro staff is out riding buses and showing up at bus stops and rail stations.  We understand not everyone can go online so we are coming to them.  Look for us and help us improve your bus experience.
  • These outreach activities have resulted in more than 2,000 written comments from customers all over the region.
  • At the time of this writing, the elimination of the 5A is not being well received nor is the elimination of the segment between McPherson Square and Kennedy Center on the Route 80.  Many in the District are giving favorable marks to the free transfer between Capitol Heights/Addison Road Metrorail stations for select routes.  Maryland customers are also excited for the Q Line free transfer to and from the Metrorail Red Line between Wheaton and Silver Spring.
  • In addition to English-language replies, we have received completed surveys from Spanish, Vietnamese, and Amharic speakers.  Customers from all economic and ethnic groups are chiming in as well.

We want to hear more from our customers to see how these changes would affect your travel choices. Let us know how major service changes would impact you. Join the conversation by reading the official docket and submitting your thoughts online or in person.

-Email your comments to writtentestimony@wmata.com
-Talk to Metro staff at a pop-up event
Take an online survey
-Attend the public hearing on Thursday, September 17 at WMATA HQ (600 5th St NW, Washington, DC 20001).

Metrobus Revises the 22 and 25 Bus Lines

June 30th, 2015 Comments off

As part of Metrobus’ June 21, 2015 Service Change, the Ballston-Bradlee-Pentagon Line has been eliminated and the Barcroft-South Fairlington Line has been revised.

The 25 routes have been evolving ever since the line started in January 1980. This route restructuring is only the latest change to better address the travel needs of our passengers. Routes 25A, 25C, 25D, and 25E (Ballston-Bradlee-Pentagon Line) have been eliminated. Most discontinued segments of the line have become part of the restructured Routes 22A, 22B, 22C, and 22F (Barcroft-South Fairlington Line).

22ABCF

All timetables have been adjusted to reflect new trip times. Check out the 22A, B, C, F schedules and 25B schedule. Read more…

Metrobus E Line Restructure Coming June 21

June 16th, 2015 Comments off

As part of Metrobus’ June 21, 2015 Service Change, the Military Road-Crosstown Line will be restructured to better fit the travel needs of our riders.

Effective Sunday, June 21, 2015, we are changing the Military Road-Crosstown Line (E2, E3, E4) to improve the efficiency of the service, and to make the schedule easier to understand.  Previously,

  • E2 served Friendship Heights, Fort Totten, and Ivy City on weekdays, but on weekends, the E2 served only Friendship Heights to Fort Totten. E4 served Friendship Heights, Fort Totten, and Riggs Park on weekdays only.
  • Weekend service was provided by a shortened E2, which traveled between Friendship Heights and Fort Totten only, and Route E3 (a weekend-only combination of the weekday E2 and E4, Route E3 served Friendship Heights, Fort Totten, Riggs Park, and Ivy City).

To better match service with demand, clarify the schedule, and increase reliability, we are restructuring the service starting on June 21:

E2_E4_brochure

  • Route E2 will be revised as the Ivy City-Fort Totten Line. The route will operate between Ivy City and Fort Totten station only, and will no longer connect to Friendship Heights station.
  • Extra “short trips” on Route E4 will be added, which will connect Fort Totten and Friendship Heights station (bypassing Riggs Park).
  • The E3 weekend designation will be eliminated, because the new E2 and E4 will operate seven days a week.

These changes will better balance service and demand, improve reliability, and allow for more service frequency on the high-demand western portion of the line. Shorter trips improve on-time performance and reliability, as a longer route is prone to more traffic chokepoints. A simplified schedule makes it easier to figure out which bus to take, especially for new riders. Check out the new E2 timetables here and the new E4 timetables here.

This post is Part 2 of 4 in a series spotlighting major changes from Metrobus’ June 2015 Service Change.

Metrobus U and V Lines Changes in Effect June 21

June 15th, 2015 Comments off

The U and V Lines have been overhauled as part of Metrobus’ June 21 service changes. Here’s what you need to know about the new and eliminated U and V routes.

In April 2014, Metrobus Planning staff directed a study of the U and V lines. The routes (U2, U4, U5, U6, U8, V7, V8, and V9), operate primarily in the District of Columbia, connecting the Minnesota Avenue Metrorail station with nearby neighborhoods. The study assessed the lines in detail, identified traffic issues and crowding concerns, and recommended service changes. As a result of the 2014 study, we have restructured the U and V lines to make them clearer and more reliable.

U_V_All_Lines_Final_June_2015_Brochure

The following changes are effective Sunday, June 21, 2015:

  • the elimination of Routes U2, V7, and V8,
  • the shortening of Route U8,
  • the restructuring of Route V9 as the new Route V1, and
  • the addition of new routes U7, V1, V2, and V4.

Take a look at our detailed U and V Line brochure and the new timetables (U7U8V1, and V2,4) and let us know what you think of the new service.

There are no changes to the other U and V routes (U4, U5, U6, and V5).

This post is Part 2 of 4 in a series spotlighting major changes from Metrobus’ June 2015 Service Change. 

Categories: Service Changes Tags: , , , , , , , , , , , ,

Quarterly Metrobus Service Change Takes Effect June 21

June 12th, 2015 1 comment

Metro’s bus planners always aim to provide you with a Better Bus, and on June 21, timetables are changing for over 40 bus routes. Here’s what you need to know, starting with a closer look at the NH1,  NH3 line.

This post is Part 1 of 4 in a series spotlighting major changes from Metrobus’ June 2015 Service Change. Stay tuned for details on the revised E Line, U and V Lines, and 22 and 25 Lines.

Metrobus planners are constantly reviewing bus service and routes and bringing changes four times a year. Regular assessments including daily weekday passenger boardings and passengers per revenue trip, along with data from customer participation and feedback from our Metrobus operators, point out routes that need attention. Sometimes the resulting changes are small, such as adjusting trip times to more evenly space trips and better accommodate passenger loads or adjusting to traffic patterns. Other changes have a bigger impact, perhaps influenced by passenger demand, construction detours, budget constraints, or political pressures. No matter the reason, Metro Bus Planning is always working for a Better Bus.

Here’s what’s happening with the June 2015 service changes (detailed future timetables are available too): Read more…

Metro Pitstops on Bike to Work Day – Friday!

May 14th, 2015 Comments off

Bike to Work Day is tomorrow, Friday, May 15. Roll by, say hello, and pick up free goodies at a Metro-hosted pitstop.

BTWD5-15-15

Click to register for Bike to Work Day!

Register now for free at www.biketoworkmetrodc.org and enter your pitstop as East Falls Church, Fort Totten, or College Park-U of Md. Metro will be distributing t-shirts, maps, free goodies, and information on using bikes with Metro. In addition, Metro Transit Police will also be at East Falls Church, Fort Totten, College Park-U of Md., King St-Old Town, and Braddock Road Metrorail stations from 7:00 – 9:00 am  to distribute FREE U-Locks when you trade in a less secure lock (e.g. chain or cable lock) and register your bike with MTPD!

If biking from home to work isn’t an option for you, make Bike to Metro part of your commute. You can park your bike at any Metrorail station or a bus stop, and complete your journey using Metro. You can also take your bike with you on Metrobus at any time, as our entire bus fleet is equipped with bike racks that can carry 2 bikes on each bus. Or bring your bike on a Metrorail train at anytime except 7-10 am and 4-7 pm.

The three Metro-hosted pitstops at Bike to Work Day 2015 are:

See you out there!