Designing the SelectPass Test Phase
The new Metro SelectPass is structured to to maximize pilot participation while minimizing the risks. Making that happen involves overcommitting to truth in advertising – and we’re fine with that!
We are excited about the launch of the new SelectPass pilot. As we have begun to roll out this new pass product, we are listening to your questions (via twitter, comments posted to articles, etc.) and we hope to address as many of them through the proper venues. PlanItMetro seems to be the best forum to answer the persistent question, “Is this really only for two fare levels, and why don’t you tell everyone that they can probably save money?”
Testing the capacity of the Fare System
When we roll out new features, we want to eliminate as many risks as possible before committing to them. In this case, the primary risk Metro faces is that our aging fare technology might not be able to accommodate a very different fare product such as SelectPass. So we developed a program to test the pass at two individual “levels” as a proof of concept and not push any limits of our fare collection technology. Read more…
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