‘In The News’

Metrobus Revises the 22 and 25 Bus Lines

June 30th, 2015 No comments

As part of Metrobus’ June 21, 2015 Service Change, the Ballston-Bradlee-Pentagon Line has been eliminated and the Barcroft-South Fairlington Line has been revised.

The 25 routes have been evolving ever since the line started in January 1980. This route restructuring is only the latest change to better address the travel needs of our passengers. Routes 25A, 25C, 25D, and 25E (Ballston-Bradlee-Pentagon Line) have been eliminated. Most discontinued segments of the line have become part of the restructured Routes 22A, 22B, 22C, and 22F (Barcroft-South Fairlington Line).

22ABCF

All timetables have been adjusted to reflect new trip times. Check out the 22A, B, C, F schedules and 25B schedule. Read more…

Metrobus E Line Restructure Coming June 21

June 16th, 2015 No comments

As part of Metrobus’ June 21, 2015 Service Change, the Military Road-Crosstown Line will be restructured to better fit the travel needs of our riders.

Effective Sunday, June 21, 2015, we are changing the Military Road-Crosstown Line (E2, E3, E4) to improve the efficiency of the service, and to make the schedule easier to understand.  Previously,

  • E2 served Friendship Heights, Fort Totten, and Ivy City on weekdays, but on weekends, the E2 served only Friendship Heights to Fort Totten. E4 served Friendship Heights, Fort Totten, and Riggs Park on weekdays only.
  • Weekend service was provided by a shortened E2, which traveled between Friendship Heights and Fort Totten only, and Route E3 (a weekend-only combination of the weekday E2 and E4, Route E3 served Friendship Heights, Fort Totten, Riggs Park, and Ivy City).

To better match service with demand, clarify the schedule, and increase reliability, we are restructuring the service starting on June 21:

E2_E4_brochure

  • Route E2 will be revised as the Ivy City-Fort Totten Line. The route will operate between Ivy City and Fort Totten station only, and will no longer connect to Friendship Heights station.
  • Extra “short trips” on Route E4 will be added, which will connect Fort Totten and Friendship Heights station (bypassing Riggs Park).
  • The E3 weekend designation will be eliminated, because the new E2 and E4 will operate seven days a week.

These changes will better balance service and demand, improve reliability, and allow for more service frequency on the high-demand western portion of the line. Shorter trips improve on-time performance and reliability, as a longer route is prone to more traffic chokepoints. A simplified schedule makes it easier to figure out which bus to take, especially for new riders. Check out the new E2 timetables here and the new E4 timetables here.

This post is Part 2 of 4 in a series spotlighting major changes from Metrobus’ June 2015 Service Change.

Metrobus U and V Lines Changes in Effect June 21

June 15th, 2015 No comments

The U and V Lines have been overhauled as part of Metrobus’ June 21 service changes. Here’s what you need to know about the new and eliminated U and V routes.

In April 2014, Metrobus Planning staff directed a study of the U and V lines. The routes (U2, U4, U5, U6, U8, V7, V8, and V9), operate primarily in the District of Columbia, connecting the Minnesota Avenue Metrorail station with nearby neighborhoods. The study assessed the lines in detail, identified traffic issues and crowding concerns, and recommended service changes. As a result of the 2014 study, we have restructured the U and V lines to make them clearer and more reliable.

U_V_All_Lines_Final_June_2015_Brochure

The following changes are effective Sunday, June 21, 2015:

  • the elimination of Routes U2, V7, and V8,
  • the shortening of Route U8,
  • the restructuring of Route V9 as the new Route V1, and
  • the addition of new routes U7, V1, V2, and V4.

Take a look at our detailed U and V Line brochure and the new timetables (U7U8V1, and V2,4) and let us know what you think of the new service.

There are no changes to the other U and V routes (U4, U5, U6, and V5).

This post is Part 2 of 4 in a series spotlighting major changes from Metrobus’ June 2015 Service Change. 

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Quarterly Metrobus Service Change Takes Effect June 21

June 12th, 2015 No comments
New NH1 map 6-21-15

Metro’s bus planners always aim to provide you with a Better Bus, and on June 21, timetables are changing for over 40 bus routes. Here’s what you need to know, starting with a closer look at the NH1,  NH3 line.

This post is Part 1 of 4 in a series spotlighting major changes from Metrobus’ June 2015 Service Change. Stay tuned for details on the revised E Line, U and V Lines, and 22 and 25 Lines.

Metrobus planners are constantly reviewing bus service and routes and bringing changes four times a year. Regular assessments including daily weekday passenger boardings and passengers per revenue trip, along with data from customer participation and feedback from our Metrobus operators, point out routes that need attention. Sometimes the resulting changes are small, such as adjusting trip times to more evenly space trips and better accommodate passenger loads or adjusting to traffic patterns. Other changes have a bigger impact, perhaps influenced by passenger demand, construction detours, budget constraints, or political pressures. No matter the reason, Metro Bus Planning is always working for a Better Bus.

Here’s what’s happening with the June 2015 service changes (detailed future timetables are available too): Read more…

Planning Tool Update Sheds Light on Rail Car Crowding Distribution

May 18th, 2015 19 comments

Latest version of Line Load tool will feature modeled car-crowding numbers.

Many factors influence which car number of a Metrorail train a customer rides.  Infrequent riders may wait for the train near the escalator and board the nearest rail car. Savvier customers may prefer to ensure they are the first to exit at their destination station or have an shorter walk at a transfer station.  Others may board cars based on understanding where seats are more likely to be available.  All of this activity can result in uneven loading of Metrorail cars across a given train, with some rail cars crowded and others near empty.

As we mentioned in 2013, the Office of Planning has an in-house tool that allows planners to estimate how crowded trains are based on origin-destination ridership data. Currently we are in the midst of a few updates, which will include the Silver Line that opened last year.  Another of the new features that we are excited about is a rail car crowding analysis for the system’s most critical segments.  Based on over six months of rail car-crowding data that was collected at selected stations by rail passenger “checkers,” the train-based ridership data will be distributed across the cars so we can estimate what kind of crowding we have by car number, at the peak load points. The following graph illustrates the observed car crowding variations at Gallery Place.

carcrowding

Customers may experience crowded conditions even when the average rail passenger per car (PPC) numbers (PDF) would indicate otherwise. This new feature is an important addition that will help Metro planners better understand the customer experience.  The car crowding analysis will begin to identify which cars of a train tend to be crowded in the peak hours, and which are less crowded.  This information will the be used as a starting point for devising strategies for better spreading customers across all cars of a train.

How do you choose which rail car you ride in?  Other than berthing trains at the center of the platform (see this informative article over at Greater Greater Washington on that topic), what strategies might Metro consider to better balance customers across rail cars?

 

 

Metro Pitstops on Bike to Work Day – Friday!

May 14th, 2015 No comments

Bike to Work Day is tomorrow, Friday, May 15. Roll by, say hello, and pick up free goodies at a Metro-hosted pitstop.

BTWD5-15-15

Click to register for Bike to Work Day!

Register now for free at www.biketoworkmetrodc.org and enter your pitstop as East Falls Church, Fort Totten, or College Park-U of Md. Metro will be distributing t-shirts, maps, free goodies, and information on using bikes with Metro. In addition, Metro Transit Police will also be at East Falls Church, Fort Totten, College Park-U of Md., King St-Old Town, and Braddock Road Metrorail stations from 7:00 – 9:00 am  to distribute FREE U-Locks when you trade in a less secure lock (e.g. chain or cable lock) and register your bike with MTPD!

If biking from home to work isn’t an option for you, make Bike to Metro part of your commute. You can park your bike at any Metrorail station or a bus stop, and complete your journey using Metro. You can also take your bike with you on Metrobus at any time, as our entire bus fleet is equipped with bike racks that can carry 2 bikes on each bus. Or bring your bike on a Metrorail train at anytime except 7-10 am and 4-7 pm.

The three Metro-hosted pitstops at Bike to Work Day 2015 are:

See you out there!

The K9 MetroExtra Bus Route Surpassing Expectations

April 30th, 2015 3 comments

Two years and 500,000 riders later, the K9 continues to demonstrates the benefits of MetroExtra limited-stop bus service.

At the end of this month, the K9 bus route will pass an important milestone – it will carry its half-millionth rider.  Since its inaugural run, the K9 has continually surpassed all of our expectations.

The concept for the K9 emerged from a year long study on bus service needs in the New Hampshire corridor and on New Year’s Eve 2012, Metro launched the K9 service – the first limited-stop bus service introduced in Maryland in many years. The K9 provided faster and more reliable service along New Hampshire Avenue between Fort Totten Metrorail station and the Northwest Park apartments in Montgomery County. Riders responded enthusiastically, pushing the K9 over its 6-month target of 650 daily riders in less than four months.  In March 2014, we extended the route north to the Federal Research Center in White Oak to coincide with the transfer of several thousand FDA employees to that facility and increased the service frequency to every 15 minutes.  Ridership surged again, passing 1,000 daily riders for first time only a week later. Two months later daily ridership was up another 20% to 1,200 daily riders.

K9 Ridership by day

Ridership on the K9 has grown an astonishing 50% year-over year for the past two years in a row, and this growth has not come at the expense of ridership on the underlying K6 local bus service (the K6 grew 2% between 2013 and 2014 and has been virtually flat for 2015).  Instead, the K9 has tapped into pent-up demand for transit service within the corridor by providing desperately needed capacity.  Read more…

Please Give Us Feedback on Next Year’s Budget

April 2nd, 2015 9 comments

We’re not raising fares or cutting service in next year’s budget, but we are still proposing some changes – and we’d love to hear from you.

Take SurveyTo balance Metro’s budget for the coming year, the District of Columbia, Maryland and Virginia governments have pledged to increase their funding for Metro, while Metro continues to take actions to cut costs and operate more efficiently. We are still considering the following options that may impact you:

  • Increase the daily parking fee at Minnesota Ave. station to the same price as all other Metro parking facilities in the District ($4.60).
  • Extend the hours we collect parking fees at Metrorail stations by one hour in both the morning and evening on weekdays.
  • Eliminate the TransitLink Card (TLC) pass – one of the few remaining paper farecard products in the Metrorail system.

We need to hear from you – tell us how these proposals would affect you:

  • TAKE AN ONLINE SURVEYComplete the survey to provide your feedback before 9:00 a.m. on Monday, April 13.
  • ATTEND THE PUBLIC HEARING on Tuesday, April 7 at 6:30 p.m. (Information session at 6:00 p.m.).  Register to speak by emailing speak@wmata.com.

Metro Headquarters (Jackson Graham Building) 600 5th St NW, Washington DC 20001

Take Metrorail: Gallery Place or Judiciary Sq

Take Metrobus: 70, 74, 79, 80, D6,  P6,  X2, X9

The public hearing location is wheelchair accessible. For accommodations for people with disabilities, call (202) 962-2511. For language assistance, such as an interpreter or information in another language, please call 202-962-2582 at least 48 hours prior to the public hearing date.

 Public comments will be considered by the WMATA Board of Directors when adopting the final Fiscal Year 2016 budget plan.

Cherry Blossoms 2015: The Secret to Beating the Crowds

March 30th, 2015 4 comments

Metro’s planners provide tips on avoiding crowds this Cherry Blossom season.

After this long and trying Washington winter, locals and visitors alike are marking their calendars for the 2015 Cherry Blossom Festival. While everyone knows that Metro is the best way to reach the blossoms, PlanItMetro has been digging into the data to help you minimize the crowd crush and maximize your enjoyment of this treasured DC celebration.

What happens to Metro ridership? As we showed last year, the Cherry Blossoms always bring a major bump to Metrorail ridership, especially on weekends and at Smithsonian station. Metro is ready for the increased demand: track work is cancelled, service levels are increased, and our customer ambassadors are out in the field to help with the needs of visitors. So how do savvy Washingtonians avoid the thickest crowds?

Tip #1: Avoid Smithsonian station

On weekends during Cherry Blossoms, the number of customers exiting Metro at Smithsonian dwarfs every other station during daylight hours

Read more…

Metrobus X2 Continues to Gain Riders

March 23rd, 2015 6 comments

Ridership on the X2 Metrobus line has jumped 14% after Metro changed the way the line is managed.

X2 Ridership growth

The X2 bus on the busy H Street/Benning Road corridor has always been one of Metro’s busiest routes at over 13,000 riders per day.  (If the X2 were a Metrorail station, it’d rank just above Silver Spring and just below Rosslyn!) 

Through most of 2014, the X2′s on-time performance (OTP) averaged about 65% – well below Metro’s goal.  Insufficient running time in the schedule, and disruptions from planned and unplanned detours along the route created uneven spacing between buses leading to “bus bunching” and long gaps between buses.   These service gaps often led to significant overcrowding, particularly during the midday period.

So to improve reliability, we made some changes in December 2014:

  • To meet demand, we increased the frequency of buses to an even 8 minutes all day long –  6:00am-7:00pm on weekdays.
  • We deployed a team of dedicated supervisors on the street (at Minnesota Avenue and Lafayette Square) and at the Bus Operations Control Center to ensure even spacing between buses on weekdays. The X2 is now a “headway-managed” route on weekdays, meaning our primary goal is to maintain buses evenly every 8 minutes throughout the day.
  • We adjusted the  scheduled running times by about 15% for all trips.

The results have been impressive: ridership has jumped 14% from 12,700/day in October 2014 to 13,800 in February, overcrowding (particularly during the midday) has been virtually eliminated, and on-time performance has grown to 83% - a remarkable achievement for a heavily congested urban corridor.